“No one has ever become poor by giving.” I love this quote by Anne Frank. And it got me thinking. Can big business serve communities, employees and customers and still be profitable? I’m not talking about the corporate social responsibility … Continue reading
(15 votes, average: 4.20 out of 5)
Loading ...Some of us have forgotten that what customers really need is service. Simple, great service. A need met, perhaps anticipated, and hopefully exceeded. That is what I believe businesses should consider putting at the top of their priority lists. The … Continue reading
As you now know, ING Group reached an agreement to sell ING DIRECT Canada to Scotiabank. You can read the official press release or watch my interview with BNN for more information. It has been fascinating to go through this process for … Continue reading
When you hear of CEOs, you’re probably inclined to think of perks and corner offices. You might also consider the adjectives “greedy, aloof, and egocentric”. While in some cases this is warranted, I wonder about how much we like to … Continue reading
Is it Corporate Social Responsibility (CSR), Philanthropy, Corporate Giving? How many fancy names do we have for simply ‘helping people out’? Our world is inundated with corporate talk and buzzwords – we seem to have lost the essence of what … Continue reading
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