Brands take time to grow. So when your business is successful, why make changes? It’s simple – you can’t manage your business the same way forever. Change is very important. Consumers are changing, their preferences evolve and often quickly. If … Continue reading
Why are certain people successful and others equally gifted, not? Why are supposedly average teams beating star-studded favourite teams? Why are certain companies always the first choice for customers? That’s what Jan Hommen, CEO of ING Group, asked in a … Continue reading
There are a lot of words that could be used to describe 2011, boring not being one of them. Around the world, people have demanded change, heads of state have fallen, bailouts have come and gone, and sadly, debts have … Continue reading
In my last blog post, I discussed why I personally engage in social media. I’d like to expand on why I believe the social network is an integral part of business and in particular our business. ING DIRECT is not … Continue reading
On January 25th at the Dark Horse Café in downtown Toronto, over 120 attendees discovered that ‘yes, there is a real person behind the tweets’! The event was a Meet & Tweet in which we invited everyone in the Toronto … Continue reading


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